sweet frog in Chesterfield

sweet frog in Chesterfield
4 / 5
50 reviews

7321 Hancock Village Dr, Chesterfield, VA 23832-2771, Chesterfield

Overview

Restaurant Hours

Monday

08:00 - 17:00

Tuesday

08:00 - 17:00

Wednesday

08:00 - 17:00

Thursday

00:00 - 17:00

Friday

00:00 - 17:00

Wouldn't you think as pricey as Sweet Frog's is that they would at least paint and clean up the bathrooms? Not a very clean Sweet Frog's!

Yea!

Why is the display of shirts with Rely Fully On God no longer displayed. SAD

They have gotten a new manager and restocked the merch!

Review

Add rating restaurant:
sweet frog
KH
Karl Heeter
google
11.24.2024
3/5

Decent for small children. I prefer ice cream or gellato over yogurt

sweet frog
TD
Tiffany Daniel
google
11.01.2018
5/5

Best Ice cream

sweet frog
RH
Raymond Holmes
google
10.23.2018
4/5

Very good as usual! Toppings bar was a bit messy!!

sweet frog
Josizzlegaming
google
09.27.2018
5/5

Frozen yogurt taste just like ice cream and taste good

sweet frog
JN
Justin Noel
google
08.09.2018
5/5

Always good and friendly staff

sweet frog
MS
Moon Star
google
08.04.2018
2/5

I used to love this place but worst customer service of any sweet frog location I have been to. They have the best yogurt flavors and the toppings that you can add are almost endless. They are an excellent place to take the kids for a healthy sweet treat if you want to dine in! I wish the cup sizes were bigger and the prices weren't so high. The last time I went in there was 3 weeks ago and they charged me for the person behind me in lines order. I don't know how this happened but I was in a hurry to get home and I didn't realize this had occurred until I got home. I called and asked for a manager but was told the manager was busy and I left my name and number but never got a call back. Spending an extra $7.89 on someone else's order is not acceptable. That is stealing. Plain and simple.I think it will be a while before I visit this location again if I ever do. The location on midlothian turnpike is way better.

sweet frog
LS
Lerian Stringer
google
07.26.2018
2/5

This is the most dirty, Filthy, sweet frog I have ever been too. The base boards are covered in black grime. Doors, chairs, benches, not clean, or sanitary- could use a repaint- floor is sticky, metal pieces in the yogurt windows are dented and dirty. The ceiling tiles above the toppings and all behind the counter have black dust and dirt... not sanitary from a health code stance.

sweet frog
MK
Matt Krouch
google
04.23.2018
1/5

Staff was rude and called me dumb behind my back when I let them know that 2 of their flavors weren't working.

sweet frog
NB
Nicholas Burt
google
04.19.2018
3/5

A good selection of frozen yogurt, but this place always looks a bit dirty.

sweet frog
RP
Ryland Pickeral
google
04.17.2018
5/5

Our family loves this place

sweet frog
CB
Cathy Bellas
google
03.01.2018
1/5

Needs sugar-free options, not just "No Sugar Added"

sweet frog
KS
Konrad Solberg
google
01.03.2018
3/5

Lately, they're always out of one topping or another.

sweet frog
AT
Andrew Taylor
google
09.21.2017
5/5

Best place in town for fro yo lots of yummy delicious toppings!

sweet frog
CK
Cameron Kim
google
09.20.2017
1/5

A kind of bigger lady with blondish hair was screaming, cussing and throwing things from the sound of it last Friday (5/10/19) in the back of the Sweet Frog. Everyone in the front including children could hear her. She completely ruined everyone’s moods. I don’t believe I will be coming here again. The management used to be so much better, it’s sad to see such immature employees being hired.

sweet frog
CJ
Cindy Jones
google
09.09.2017
5/5

We love Sweet Frog!

sweet frog
BW
Brent W
google
08.18.2017
4/5

Staff is very friendly and selection is good. Prices are a little high compared to DQ or Baskin Robbins.

sweet frog
JC
Jodie Craft
google
08.09.2017
3/5

Not my favorite place to go. But my kids love it. We call this tasty toad.

sweet frog
AH
Ashley Haskins
google
07.27.2017
4/5

Very clean and friendly. My kids love thisplace for an after ballet treat.

sweet frog
CP
Chris Pohlad-Thomas
google
07.08.2017
4/5

The kids love it and ask for it every day! Convenient to Hull St.

sweet frog
RM
Ralph Morrison
google
06.14.2017
4/5

Great ice cream

sweet frog
AD
Adam D
google
05.19.2017
5/5

A little expansive but great choices. Always fu, going there

sweet frog
CS
Crystal Sharpe
google
04.07.2017
5/5

Really clean, bathrooms were clean. A little sparse on toppings, but they were also pretty busy.

sweet frog
VL
Victoria Lunsford
google
04.07.2017
5/5

Yummy Yogurt. The store is always clean the employees are always in kind spirits.

sweet frog
Ashley
google
04.02.2017
5/5

All the kids loved this place!!!

sweet frog
kb
kip burns
google
03.27.2017
4/5

love this spot a nice cold spot for a hot day I recommend

sweet frog
IM
Its Me
google
03.26.2017
5/5

It's good

sweet frog
AT
Angel Trout
google
02.24.2017
5/5

Very clean & great options for toppings.

sweet frog
MP
Matthew Parrish
google
02.07.2017
5/5

Love Sweet Frog!

sweet frog
RS
Ron Snook
google
01.10.2017
5/5

And two no sugar added flavors for those who need to curtail their intake of sugar. We have visited many of the Sweet Frog locations as we have traveled throughout the United States of America and they all have been clean and staffed with friendly personnel.

sweet frog
BL
Barbie L
google
01.04.2017
4/5

The yogurt was delicious. I combine strawberry, cheescake, chocolate, with fresh strawberries as my topping. I was a bit disappointed because my waffle cone was very stale but overall, pleased.

sweet frog
MA
Michelle Ashworth-Lawrence
google
11.25.2016
4/5

Love the frozen yogurt, just a little high but its worth it.

sweet frog
MM
Michael Malbone
google
11.18.2016
5/5

Have a great Memorial Day weekend!

sweet frog
CJ
Corbin Jones
google
11.07.2016
5/5

i love sweet frog.the froyo is sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

sweet frog
CE
Christian Emery
google
10.25.2016
3/5

My kids and wife like the place, but I won't eat there. Look around the place top to bottom and you will likely do the same. Dirty walls and trim along the floor makes you wonder how well things are kept. Their digital signage tells me about gelato and sorbets that arent available. Gift cards are only good at certain locations and not others. Seems like a silly corp / franchisee rule that hurts the business. Other major, successful franchises (McDonald's, etc.) honor their gift cards regardless.

sweet frog
JB
Justin Bryson
google
10.05.2016
4/5

Clean and friendly. The toppings typically look fresh.

sweet frog
PN
Peter Norman
google
09.20.2016
5/5

Friendly staff! Join the club to get the good coupons. We get deals and discount offers all the time. Great low calorie options too. I like the original froyo best.

sweet frog
AL
Art Light
google
09.16.2016
5/5

Really good ice cream

sweet frog
CS
Christopher Shore
google
08.22.2016
4/5

As good as always, had the apple pie mix which was awesome, put Graham crackers and pound cake on them

sweet frog
JT
James T
google
08.09.2016
4/5

Amazing, can be a tight fit if there are already a few families enjoying!

sweet frog
NE
Nicole Eagle
google
08.05.2016
5/5

Appears to possibly be under new ownership. Was cleaner than it has been in the past and very friendly man running the store. Always delish. Just wish they would bring back choco yogurt. The choc ice cream doesnt compare.

sweet frog
CK
Crystal Knight
google
07.12.2016
2/5

I used to like to stop at this location. However, this particular location is filthy. The bathrooms were gross, walls were scuffed and dirty, toppings were spilled and not cleaned up, and the floor was awful. I went in and went right back out. You'd be better off going to another location, or maybe Coldstone.

sweet frog
JT
Jeff Turner
google
06.06.2016
2/5

Yogurt isn't bad. Most of staff are pretty but seemed to be having a bad day. Bathroom could have been cleaner. Hope that isn't a sign of what's going on behind the counter. I'll try it again. Everyone/place has a bad day.

sweet frog
BW
Bridget Walton
google
05.18.2016
1/5

Bathrooms are nasty. Rotted wood baseboards, doors and walls covered in filth. Back counter area behind condiments cluttered with non food items. Batter for making waffle cones sitting in bin uncovered for the entire 20 minutes we were there. 2 female employees stayed in back area not visible to customers entire time unless someone came in, then they would greet them and return to the back and pop out occasionally to see if the customers were ready to pay. Place looks kinda run down and dirty in comparison to other stores in the shopping center. Everything looks to need a good repair before lathering with paint.

sweet frog
AP
Andrew Pfeil
google
04.18.2016
5/5

Sooooo Gooooood!!! Sooooo expensive!!!! Free tasty samples are available before spending money on something you might not want alot of. It is a very sweet treat for a loved one and kids every once in awhile.

sweet frog
AP
Adam Padgett
google
04.02.2016
5/5

Very good and very clean tonight around the toppings area. Daughter had oreo/cake batter and it was incredibly good.

sweet frog
HC
Holly Chamberlin
google
03.10.2016
2/5

The froyo selection is good. So are the toppings. But if I want sweetfrog I'll drive to the one near chesterfield town center instead cause this one is pretty dirty...

sweet frog
HW
Haley W
google
03.01.2016
5/5

It was great but very cold

sweet frog
AS
Anthony Sweger
google
01.12.2016
1/5

They didn’t have anything... a bunch of the machines were out of order and they didn’t have half of the ingredients to add ...

sweet frog
dc
daisies channel
google
01.08.2016
4/5

There was a lot of varieties of toppings, not as many flavors as I remembered...but it could have been the specific location I was at

sweet frog
KR
Kendra Rowe
google
01.04.2016
5/5

Clean and neat located in side of shopping center... Convenient while walking and shopping local stores

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